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Terms and Conditions

Last updated: 14 July 2026

These terms apply to services provided by Arifi Global LLC-FZ to both business customers and consumers.

1. Scope

These terms apply to all services of Arifi Global LLC-FZ, for both business customers and consumers, unless otherwise agreed in writing.

A consumer is anyone entering into the contract for purposes predominantly outside their trade or profession. Mandatory consumer-protection law — in particular the right of withdrawal in section 4 — is unaffected by these terms and prevails over any conflicting provision.

2. Payment and refunds

Unless otherwise agreed in writing, and unless mandatory law requires otherwise, payments made are final. Because our consulting, AI, web, project and business services are individually scoped, work performed, consultations held and digital deliverables supplied are generally non-refundable.

For consumers this applies only subject to the right of withdrawal (section 4). Within the withdrawal period consumers may withdraw from the contract without giving reasons; nothing in this section limits that.

3. Commencement of services

Unless otherwise agreed in writing, our services begin once payment has been received and confirmed. By completing payment you expressly request us to begin providing the ordered services without undue delay. Preparation, planning, research, resource and schedule allocation and project execution may therefore start immediately upon receipt of payment.

Where permitted by applicable law, the commencement of performance may affect or extinguish any statutory right of withdrawal that would otherwise apply.

For consumers: your right of withdrawal (section 4) only lapses for services once we have fully performed and you have, before performance began, expressly agreed and acknowledged that you lose your right of withdrawal upon full performance. Until then your right of withdrawal remains.

4. Right of withdrawal for consumers

Consumers have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal you must inform us (Arifi Global LLC-FZ, info@erfolgdeutschland.de) by a clear statement — for example by email — of your decision. To meet the deadline it is enough to send your notice before the period expires.

Effects of withdrawal: if you asked us to begin during the withdrawal period, you owe a reasonable amount for the service already provided up to the point of withdrawal. Otherwise we refund all payments received without undue delay, at the latest within fourteen days of receiving the withdrawal.

Early expiry: for a contract for services, the right of withdrawal expires once we have fully performed and only began performance after you gave your express consent and, at the same time, acknowledged that you lose your right of withdrawal upon full performance of the contract.

5. Cancellation

Once work starts, planning, resources and scheduling are committed. Cancelling therefore does not automatically create a right to a refund. Work performed up to the date of cancellation will be invoiced.

6. No performance guarantee

We deliver consulting and implementation. Commercial success depends on many factors outside our control. No specific commercial, financial or strategic outcome is guaranteed.

7. Liability

To the extent permitted by law, we are not liable for indirect, consequential or special damages, or for lost profit. Liability for intent and gross negligence, and for injury to life, body or health, remains unaffected. Decisions about your business remain yours.

8. AI-generated content

AI-generated content may contain errors. All AI-generated recommendations, documents and output must be independently reviewed before use. We accept no responsibility for decisions taken solely on the basis of AI output.

9. Websites

You review and approve all content before publication. You are responsible for the legal compliance of content you supply — texts, images, trademarks, third-party material.

10. Company formation

We support the formation process. The final decision on registrations, licences, visas, banking relationships and official procedures always rests with the relevant authority or bank. We therefore cannot guarantee approval.

11. Force majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control — official measures, force majeure, network outages, cyber incidents or third-party service disruption.

12. Confirmation at payment

By completing payment through Stripe or another approved payment method, you confirm that:

  • the order is binding;
  • Arifi Global LLC-FZ may begin work immediately;
  • planning and resources are committed upon payment confirmation;
  • you have read and accepted these Terms and the Privacy Policy.

We obtain this confirmation actively before forwarding you to Stripe: without ticking the box for the Terms and the Privacy Policy, the purchase cannot be started.